Return Policy
At Blank Handles, we are committed to ensuring your satisfaction with our products. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return policy to make your experience as smooth as possible.
Conditions for Returns:
Unused Condition: We accept returns of blank screwdriver handles that have not been used, altered, or modified in any way. The items must be returned in their original, unused condition to be eligible for a return.
Initiating the Return: To initiate a return, please contact our customer service within 30 days from the date of delivery. Our customer service team will guide you through the return process and provide you with the necessary instructions.
Proof of Purchase: To complete your return, we require a proof of purchase, such as your order number and date of purchase. Please have this
information available when contacting our customer service.
Return Process:
Contact Us: Reach out to our customer service team through info@tkcustom.com. Provide your order number and a brief explanation of the reason for the return.
Return Authorization: Once your return request is approved, we will provide you with a Return Authorization (RA) number and detailed instructions on how to proceed.
Secure Packaging: Pack the unused screwdriver handles securely in their original packaging or a suitable packaging to prevent damage during transit. Include a copy of your proof of purchase along with the returned items.
Shipping: You are responsible for the shipping costs associated with returning the items. We recommend using a trackable shipping method to ensure the safe arrival of the returned items.
Inspection and Refund: Once we receive and inspect the returned items and confirm that they are in unused condition, we will process your refund. Refunds will be issued using the same payment method used for the original purchase. Please allow [processing time] for the refund to be reflected in your account.
Exclusions:
Items that have been used, damaged, or altered in any way are not eligible for returns.
Customized or personalized items cannot be returned unless they are defective or damaged upon receipt.
Contact us
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at [customer service email or phone number]. We are here to assist you and ensure that your shopping experience with us is exceptional.
Thank you for choosing Blank Handles. Your satisfaction is our priority.
Sincerely,
Eli Johnson
Founder, Blank Handles